IBM Support

IBM Software Support Proactive Lifecycle update - June 2024

News


Abstract

The IBM Software Support Proactive Lifecycle Update highlights upcoming product end of support dates for the next three months.

Content

Proactive Lifecycle update 

In an effort to maintain continuous access to IBM Software Support for your products, we want to remind you about some upcoming dates around product End of Support. 
The following product version/releases are slated for end of support within the next three months:   
June 2024 End of Support 
IBM Product VRM PID EOS EOS # Lifecycle Policy
IBM Cloud Pak System W3550 2.3.0 5725-Z17 6/30/2024 922-058 O
IBM Cloud Pak System W3550 2.3.1 5725-Z17 6/30/2024 922-058 O
IBM Cloud Pak System W3550 2.3.2 5725-Z17 6/30/2024 922-058 O
IBM Cloud Pak System W3550 2.3.3 5725-Z17 6/30/2024 922-058 O
IBM Cloud Pak System W3700 2.3.0 5725-X32 6/30/2024 922-058 O
IBM Cloud Pak System W3700 2.3.1 5725-X32 6/30/2024 922-058 O
IBM Cloud Pak System W3700 2.3.2 5725-X32 6/30/2024 922-058 O
IBM Guardium Data Encryption 4.0.x 5724-R38 6/30/2024 922-058 S
IBM QRadar Network Insights Core Appliance 1920-C 7.x.x 5737-E15 6/28/2024 919-051 O
IBM QRadar Network PCAP-C Appliance 7.x.x 5737-D33 6/28/2024 919-051 O
IBM Security QRadar Core Appliance QFlow Collector 1202-C/1301-C 7.x.x 5725-Z05 6/28/2024 919-051 O
IBM Security QRadar Core Appliance QFlow Collector 1310 SR-C/LR-C 7.x.x 5725-Z07 6/28/2024 919-051 O
IBM Security QRadar Incident Forensics Core Appliance XX28-C 7.x.x 5725-U78 6/28/2024 919-051 O
IBM Security Secret Server 10.5.x 5737-H36 6/30/2024 923-0997 O
IBM Security Secret Server 10.6.x 5737-H36 6/30/2024 923-0997 O
IBM Security Secret Server 10.7.x 5737-H36 6/30/2024 923-0997 O
IBM Security Secret Server 10.8.x 5737-H36 6/30/2024 923-0997 O
IBM Security Verify Privilege 10.9 5737-H36 6/30/2024 923-0997 O
IBM Security Verify Privilege 11 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.0.7 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.0.8 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.1.12 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.1.7 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.2.2 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.2.3 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.3.2 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.4.2 5737-H36 6/30/2024 923-0997 SCO
IBM Security Verify Privilege 11.4.31 5737-H36 6/30/2024 923-0997 SCO
July 2024 End of Support 
no entries
August 2024 End of Support 
IBM Product VRM PID EOS EOS # Lifecycle Policy
IBM Security Verify Privilege 11.5.2 5737-H36 8/14/2024 923-0997 SCO
IBM SevOne Network Performance Management 6.6 5900-AN1 8/17/2024 AD24-0579 O
IBM Z Batch Resiliency 1.1.x 5698-BR1 8/31/2024 923-0481 S
IBM Z Service Automation Suite 1.1.x 5698-SA1 8/31/2024 923-0481 E
Recent End Of Support 
The following products version/releases reached end of support in the past month or so. 
Please update to the newest release in support or purchase a service extension offering.
IBM Product VRM PID EOS EOS # Lifecycle Policy
IBM Z Multi-Factor Authentication 2.0.x 5655-MA1 5/31/2024 923-001 E
IBM Cloud Paks and Red Hat OpenShift
IBM Cloud Paks come with a Red Hat OpenShift limited license where both follow different lifecycle policies. Use the IBM Cloud Pak and Red Hat OpenShift version compatibility objective document to better understand how version compatibility should work between your Cloud Pak and OpenShift versions.
Access this URL [https://access.redhat.com/support/policy/updates/openshift#dates] to stay updated  on the latest Red Hat OpenShift Container Platform Life Cycle Policy.
IBM Lifecycle Details
Lifecycle specifics about any product you are interested in can be found by searching the Lifecycle URL using the product PID and then looking at the specific VRM you are interested in.
Lifecycle Policy information:
IBM Software Support Lifecycle Policies
C Continuous Delivery
S Standard
E Enhanced
SC Support Cycle (SC-2, SC-3, SC-5, SC-Other)
XaaS Anything as a Service
O Other (explained on product's Lifecycle entry)
Support Extensions
If you need to purchase an extension offering for Extended or Sustained Support, please contact your IBM Subscription and Annuity (S&A) rep or IBM Business Partner Reseller (VAD/VAR). Also,  IBM Technology Sellers can work with a S&A rep or Partner to obtain a quote for you.
Advanced Support
If you need a higher tier of priority care support beyond that provided with the standard Subscription and Support, consider IBM Advanced Support.

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Document Information

Modified date:
05 July 2024

UID

ibm17156867