Question & Answer
Question
What information is needed to process an RMA for IBM Security products?
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHLHV","label":"IBM Security Network Protection"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF009","label":"Firmware"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9SBT","label":"Proventia Network Intrusion Prevention System"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF009","label":"Firmware"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}},{"Business Unit":{"code":"BU008","label":"Security"},"Product":{"code":"SSETCY","label":"Proventia Network Enterprise Scanner"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF009","label":"Firmware"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSETBF","label":"IBM Security SiteProtector System"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSELE6","label":"IBM Security Access Manager for Mobile"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"","label":"All Platforms"}],"Version":"8.0;8.0.0.1;8.0.0.2;8.0.0.3;8.0.0.4;8.0.0.5;8.0.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPREK","label":"Tivoli Access Manager for e-business"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"","label":"All Platforms"}],"Version":"All versions","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
23 January 2021
UID
swg21697576