IBM Support

IBM Security Guardium - Unable to upload patch due to patch verification failed

Troubleshooting


Problem

When uploading the patch via the fileserver you will see the below errror:

> store system patch install sys

Patches:

1. SqlGuard-12.0p100_GPU_Sep_2024_V12.1.tgz.enc.sig
2. SqlGuard-12.0p1012.tgz.enc.sig
3. SqlGuard-12.0p105_Bundle_Jan_13_2025.tgz.enc.sig
4. SqlGuard-12.0p25_Bundle_Oct_10_2024.tgz.enc.sig
5. SqlGuard-12.0p30_Bundle_Dec_09_2024.tgz.enc.sig
6. SqlGuard-12.0p35_Bundle_Jan_28_2025.tgz.enc.sig
7. SqlGuard-12.0p4007_Snif_Dec_11_2024.tgz.enc.sig
8. SqlGuard-12.0p5_Bundle_Nov_15_2023.tgz.enc.sig
9. SqlGuard-12.0p6002.tgz.enc.sig
10. SqlGuard-12.0p9990_Oct_11_2024.tgz.enc.sig
11. SqlGuard-12.0p9997.tgz.enc.sig

Please choose patches to install (1-11, or multiple numbers separated by ",", or q to quit): 3
Install item 3
Patch signature verification failed
SqlGuard-12.0p105_Bundle_Jan_13_2025.tgz.enc.sig NOT in the AVAILABLE_PATCH.


When you run the cli command "show system patch available", this will be returned:

image-20250401102515-1


If you SCP the patch to the patches directory using the root user, you will receive the below error:
image-20250401102742-1


And if you try to push this non-verified patch from the Central Manager you get the following error:

image-20250401102827-2






Document Location

Worldwide


[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0NAAS","label":"INSTALL UPGRADE MIGRATION"}],"ARM Case Number":"TS018890586","Platform":[{"code":"PF016","label":"Linux"}],"Version":"11.4.0;11.5.0;12.0.0;12.1.0"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

More support for:
IBM Security Guardium

Component:
INSTALL UPGRADE MIGRATION

Software version:
11.4.0, 11.5.0, 12.0.0, 12.1.0

Operating system(s):
Linux

Document number:
7229745

Modified date:
02 April 2025

UID

ibm17229745

Manage My Notification Subscriptions