Troubleshooting
Problem
Setting up RestAPI, the Register the application and get the token successfully.
When actually querying RestAPI with an LDAP user, an access denied error is returned.
OAUTH error {"error":"access_denied","error_description":"Access is denied"}
Symptom
OAuth token retrieval succeeds
Subsequent REST calls return { "error":"access_denied","error_description":"Access is denied" }.
Cause
Missing parameters LDAP username and password.
Resolving The Problem
When runing the command to get the token, include these parameter in the command:
&username=<LDAP User>&password=<LDAP Password>
When running the RestAPI calls, include the following parameter:
grant_types=password
Examples
Using separate --data-urlencode arguments:
curl -k --proxy https://mysite.example.com:9090 -X POST \
-H "Content-Type: application/x-www-form-urlencoded" \
--data-urlencode "client_id=MYRESTCLIENT" \
--data-urlencode "client_secret=0000-000-0000-000" \
--data-urlencode "grant_type=password" \
--data-urlencode "username=MYRESTCLIENT" \
--data-urlencode "password=p@$$w0Rd" \
"https://myguardiumappliance.example.com:8443/oauth/token"
2/ Example using -d switch, with the additional parameters included.
curl -k --proxy https://mysite.example.com:9090 -X POST \
-H "Content-Type: application/x-www-form-urlencoded" \
-d "client_id=MYRESTCLIENT&client_secret=0000-000-0000-000&grant_type=password&username=MYRESTCLIENT&password=p%40%24%24w0Rd" \
"https://myguardiumappliance.example.com:8443/oauth/token"Document Location
Worldwide
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Document Information
Modified date:
13 May 2026
UID
ibm17272683