Troubleshooting
Problem
I am trying a GIM-based STAP installation on Exadata servers, but STAP is failing to install with errors related to KTAP
Symptom
GIM.log file shows below error:
guard_ktap_loader: Cannot install ktap at this time, please contact IBM. (exit_code : 1) at /usr/local/modules/KTAP/current/rc line 890. (errno: 255)
Failure location : at /usr/local/modules/GIM/10.1.4_r103106_1-1524808446/GIM.pm line 793.)
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Component":"Guardium STAP","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
25 April 2023
UID
swg22016425