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IBM Security Guardium: Error on cli "Failed to create bus connection: No such file or directory"

Troubleshooting


Problem

After the upgrade for Guardium appliance to version 11, error seen on cli:
"Failed to create bus connection: No such file or directory"
 

Symptom

After running any command on cli will result in the error, for example:
image 1556
In the messages files inside the must_gather you will see the following snippet:
image 1557

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Component":"","Platform":[{"code":"PF004","label":"Appliance"}],"Version":"11","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 March 2020

UID

ibm11073518