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IBM Robotic Process Automation with Automation Anywhere Upgrade Requirements and Software Support Lifecycle Policy

Product Readmes


Abstract

IBM Robotic Process Automation with Automation Anywhere (RPA) follows a Single Stream Continuous Delivery (SSCD) Software Support Lifecycle Policy.

Content

Overview

To stay current, avoid being impacted by known defects and security vulnerabilities, and take advantage of the latest product features, always upgrade to the latest available fix level of IBM Robotic Process Automation with Automation Anywhere (IBM RPA).
Because IBM RPA rarely ships code fixes on older code levels or backport fixes from the latest fix level on a release, it's important to apply and run the latest available product version so you maintain a stable environment. Except for extreme security vulnerabilities, fixes for defects are  generally released on the following scheduled release level.

Product code levels and end of support schedule:

IBM Robotic Process Automation with Automation Anywhere version (installer) Implements Automation Anywhere version Publish date
(yyyy/mm/dd)
End of Support (yyyy/mm/dd)
10.x 10.6.0.0 2017 / 09 / 22 2019 / 09 / 30  (announcement)
11.0.0.0 11.1.2.0 2018 / 06 / 29
11.0.0.1 11.2.0.0 2018 / 08 / 24
11.0.0.2 11.3.0.0 2018 / 10 / 24
11.0.0.3 (enterprise full, express full) 11.3.0.0 2018 / 12 / 18
11.0.0.4 (enterprise full, upgrade,express full) 11.3.1.0 2019 / 01 / 23
11.0.0.4.ifix001 11.3.1.1 2019 / 02 / 08
11.0.0.4.ifix002 (upgrade) 11.3.1.2 2019 / 03 / 13
11.0.0.5 (enterprise full,express full,upgrade) 11.3.2 2019 / 06 / 28
11.0.0.6 (enterprise full,express full,upgrade) 11.3.2 2019 / 08 / 06
11.0.0.6.ifix001 (upgrade) 11.3.2.2 2019 / 08 / 23
11.0.0.7 (enterprise full, express full, upgrade) 11.3.3 2019 / 10 / 22
11.0.0.7.ifix001 (upgrade only) 11.3.3.1 2019 / 11 / 04
You can verify your current product versions by checking the following files:


For IBM RPA v11

  • Client
    • C:\ProgramData\IBM\RPA\client-version.txt (Note: C:\ProgramData is a hidden folder in Windows, you can enable it following the Microsoft Show hidden steps instructions.)
    • C:\Program Files (x86)\IBM\RPAClient\Client\ProductReleaseInfo.xml
  • Control Room
    • C:\ProgramData\IBM\RPA\server-version.txt (Note: C:\ProgramData is a hidden folder in Windows, you can enable it following the Microsoft Show hidden steps instructions.)
    • C:\Program Files\Automation Anywhere\Enterprise\aae-installsummary.html

Upgrading from 10.x to 11.x

Upgrading from IBM RPA v10.x to 11.x requires migration. For more information, see Migrating and upgrading IBM Robotic Process Automation (IBM RPA) with Automation Anywhere.

Lifecycle Planning

IBM RPA releases regular update packages called SSCD updates to deliver new product features as well as most defect fixes (APARs). These updates are delivered as single packages usually released on a quarterly basis.

A SSCD update is installed as one installable package. For more information about applying these packages, see the announcement that accompanies each release (linked to in the previous table). 

Important support recommendations and policies

IBM Support is provided for IBM RPA release levels that are not more than two years old or end of service (EOS) has explicitly been announced, whichever occurs first. Extended support is not available for IBM RPA product. If you are on an release that is more than two years old or for which end of service has been announced, you must move to a more current update to request IBM Support to investigate a problem that you report.

License Information Documents:

IBM Robotic Process Automation with Automation Anywhere 11.0.0.7 (5737-E81)

License Information Document Title
License Information Document Number
IBM Robotic Process Automation with Automation Anywhere Platform Enterprise V11.0.0.5 L-ACRR-BB3CA2
IBM Robotic Process Automation with Automation Anywhere Control Room V11.0.0.7 L-APIG-BFYGS7
IBM Robotic Process Automation with Automation Anywhere Bot Creator V11.0.0.6 L-APIG-BE5HLN
IBM Robotic Process Automation with Automation Anywhere Bot Runner V11.0.0.6 L-APIG-BE5HH9
IBM Robotic Process Automation with Automation Anywhere Bot Runner for Non-Production Environment V11.0.0.6 L-APIG-BE5HH9
IBM Robotic Process Automation with Automation Anywhere Platform Express V11.0.0.7 L-APIG-BG3DQZ
IBM Robotic Process Automation with Automation Anywhere Bot Runner Express V11.0.0.6 L-APIG-BE5HJL
IBM Robotic Process Automation with Automation Anywhere Bot Insight Authorized User V11 L-APIG-B2AD7C
IBM Robotic Process Automation with Automation Anywhere Bot Insight Virtual Server V11.0.0.6 L-APIG-BDJD4V
IBM Robotic Process Automation with Automation Anywhere Attended Bot V11.0.0.6 L-APIG-BDJDAP

Related entitlements
Note that IBM RPA includes entitlements for any supported version of either IBM Business Process Manager Express, IBM Business Automation Workflow Express, or Digital Business Automation Express depending on the chosen IBM RPA platform and version. Refer to the product license documentation for your specific entitlements. Be aware of this linkage because you must upgrade the linked products when upgrading your IBM RPA installation to a new version if you are using your bundled entitlements.

IBM RPA Version Platform Entitlements LI doc
11.0.0.0 Enterprise IBM Digital Business Automation Express 18.0, 18.1 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/3FB25EEC2CAC1735852582B70045C35B?OpenDocument
11.0.0.0 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.1 Enterprise IBM Digital Business Automation Express 18.0, 18.1 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/3FB25EEC2CAC1735852582B70045C35B?OpenDocument
11.0.0.1 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.2 Enterprise IBM Digital Business Automation Express 18.0, 18.1 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/3FB25EEC2CAC1735852582B70045C35B?OpenDocument
11.0.0.2 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.3 Enterprise IBM Digital Business Automation Express 18.0, 18.1 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/3FB25EEC2CAC1735852582B70045C35B?OpenDocument
11.0.0.3 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.4 Enterprise IBM Digital Business Automation Express 18.0, 18.1 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/3FB25EEC2CAC1735852582B70045C35B?OpenDocument
11.0.0.4 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.4.ifix001 Enterprise IBM Digital Business Automation Express 18.0, 18.1 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/3FB25EEC2CAC1735852582B70045C35B?OpenDocument
11.0.0.4.ifix001 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.4.ifix002 Enterprise IBM Digital Business Automation Express 18.0, 18.1 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/3FB25EEC2CAC1735852582B70045C35B?OpenDocument
11.0.0.4.ifix002 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.5 Enterprise IBM Digital Business Automation Express 18.0, 18.1 or
IBM Digital Business Automation Enterprise 18.0, 18.1
http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/991A1933F99907B985258426004D752F?OpenDocument
11.0.0.5 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.6 Enterprise IBM Digital Business Automation Express 18.0, 18.1 or
IBM Digital Business Automation Enterprise 18.0, 18.1
http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/991A1933F99907B985258426004D752F?OpenDocument
11.0.0.6 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.6 IF01 Enterprise IBM Digital Business Automation Express 18.0, 18.1 or
IBM Digital Business Automation Enterprise 18.0, 18.1
http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/991A1933F99907B985258426004D752F?OpenDocument
11.0.0.6 IF01 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument
11.0.0.7 Enterprise IBM Digital Business Automation Express 18.0, 18.1 or
IBM Digital Business Automation Enterprise 18.0, 18.1
http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/991A1933F99907B985258426004D752F?OpenDocument
11.0.0.7 Express IBM Business Automation Workflow Express 18.0.0.0, 18.0.0.1, 18.0.0.2, 19.0.0.1, 19.0.0.2 http://www-03.ibm.com/software/sla/sladb.nsf/displaylis/8CB4354E0DF359C0852582C80043B4E1?OpenDocument

IBM reserves the right to modify this policy at any time and will communicate any modification and exceptions with a product announcement, a general policy announcement, a support flash, or other form of IBM announcement.

Internal Use Only

Note: Wording has been reviewed by product management (Dennis Parrott and Barry Robbins), and we need to be very careful about modifying it for legal reasons.

- Table will be truncated to 10.x.x.x  and 11.x.x.x sometime after 19.x is released.
- release cycle will be every 6 weeks after 19.x is released.
- table needs to be updated for each release.
Update 05/10/2019: Changes to Related Entitlements requested and required by Dennis Parrott. Please publish quickly. Thanks.
Update 05/17/2019: Added detailed related entitlements as requested by Dennis Parrot.

Update 06/27/2019: Added 11.0.0.5

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Document Information

Modified date:
06 November 2019

UID

ibm10880113