IBM Support

The IBM Rational Team Concert (RTC) Eclipse client is unable to login automatically

Troubleshooting


Problem

You have created a new Repository connection or using an existing one and you have selected the options "save password" and "automatically log in" but you receive the message: "The password cannot be empty" and you have to re-enter your password every time you launch the client.

Symptom

You have created a new Repository connection or using an existing one and you have selected the options "save password" and "automatically log in".

Expected result:
You log in automatically in the repository when you start the Eclipse RTC client.

Actual result:
You get the message: "The password cannot be empty" and you have to re-enter your password every time you launch the client.

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Eclipse","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"4.0.7;5.0;5.0.1;5.0.2;6.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 June 2018

UID

swg21968225