IBM Rational Synchronization Server 1.4 Released
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IBM Rational Synchronization Server version 1.4 is a full product download.
- Passport Advantage customers
Passport Advantage and Passport Advantage Express customers are required to sign in to Passport Advantage Online to access the actual files.
- Non-Passport Advantage customers
If you or your organization did not purchase your software and support through Passport Advantage or Passport Advantage Express, you are required to sign in to the new IBM Software Group OEM Portal to access the actual files. This includes customers with Flexible Contract Type (FCT) license purchases and IBM Business Partners.
For assistance with the IBM Software Group OEM Portal, please visit eCustomer care.
Rational Synchronization Server is a component of:
- Rational Change
- Rational DOORS
- Rational Focal Point
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Supporting Documentation For instructions on how to install Rational Synchronization Server, review the documentation included with the download. |
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IBM Software Support Handbook For contact information, guidelines and reference materials that you need when you require support, review the IBM Software Support Handbook. |
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Support PageFor FAQs, lists of known problems and fixes, and other support information, on the IBM Rational Support Page, select your product support page from the list. |
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Support InformationBefore you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions:
- What software versions were you running when the problem occurred?
- Do you have logs, traces, or messages that are related to the problem?
- Can you reproduce the problem? If so, what steps do you take to reproduce it?
- Is there a workaround for the problem? If so, be prepared to describe the workaround.
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