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IBM Planning Analytics for Microsoft Excel not responding as expected after being launched

Troubleshooting


Problem

Users may experience IBM Planning Analytics for Microsoft Excel (v2.0.3) not responding as expected after launching the application or after logging in.

Symptom

IBM Planning Analytics for Microsoft Excel (v2.0.3) not responding as expected after launching the application or after logging in.

[{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Planning Analytics v2.0 for Microsoft Excel","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg22015079