Troubleshooting
Problem
When try to connect PAfE, with usage of PAW-URL, following script error appears in Excel:
"An error has occurred in the script on this page: http://enviroment_name/cdn/pa-glass/1.02021120202/js/pa-glass.js"
After click "Yes", next script error appears:
"http://enviroment_name/?b_action=xts.run&ui.compid=ps&m=portal/close.xts&h_CAM_Action=loginAs"
Then, after next click "Yes", blue circle appears, it hangs and nothing happens anymore.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[{"code":"a8m50000000KzJ4AAK","label":"Planning Analytics-\u003EPlanning Analytics For Microsoft Excel"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16991517