The IBM MQ SupportPac library consists of material that complements the family of IBM MQ products marketed by IBM. Each SupportPac supplies a particular function or service that can be used with one or more of the IBM MQ products.
While SupportPacs address many different subjects, they are grouped into the following categories.
NOTE: Each SupportPac is released by IBM for use with a specified version of IBM MQ. IBM offers no warranty or assurance that any released SupportPac will function properly with subsequent releases of IBM MQ, or will be updated to function with any such subsequent release.
Source code is not made publicy available for SupportPacs.
Category 1 - Fee-based services SupportPacs
|SupportPacs in this category provide material to be used by IBM® Systems Specialists as the basis for fee-earning service contracts with customers (for example, application migration, systems management and performance tuning engagements). Even though these SupportPacs are listed in the library, the content of these SupportPacs is available only to IBM personnel. Customers interested in obtaining Services based on any such material should contact their IBM representative to negotiate delivery.|
|Category 2 - "AS-IS" SupportPacs|
|Each SupportPac in this category is available at no charge to all licensed users of the IBM MQ family products on the platforms specified in the SupportPac description. These SupportPacs are provided "AS-IS" (under the IBM International License Agreement for Non-Warranted Programs and the associated License Information and other documentation). The terms and conditions of this license DO NOT provide for any entitlement to defect correction.|
|Category 3 - Product Extension SupportPacs|
|SupportPacs in this category are available at no charge to all licensed users of the IBM MQ on the platforms specified in the SupportPac description. They are supplied under the standard terms and conditions of the IBM International Program License Agreement (IPLA) and of the associated License Information and other documentation, and provide a defect correction entitlement for those licensed users entitled to service for IBM MQ family products.|
Service is available for this SupportPac for as long as the IBM MQ product with which the SupportPac is to be used is generally supported by IBM. In addition, IBM reserves the right to discontinue service on this SupportPac when it is withdrawn from marketing by IBM.
|Category 4 - Third Party Contributions SupportPacs|
|SupportPacs in this category are provided by third party suppliers (for example: licensed users, IBM Business Partners, and independent software vendors). Whilst these SupportPacs may be downloadable from an IBM site, each SupportPac in this category was made available for this purpose by such a third party provider, and not by IBM. Any specific licensing terms and conditions which apply to the use of such material are included with the relevant SupportPac.|
The material presented here is based on information obtained from the relevant software provider. No effort has been made independently to verify the accuracy of the information, including any information relating to the functions, quality, and performance of the provider's products or services as well as the availability date. The user is responsible for determining whether any particular software provider's products or services are suitable for their own needs. Detail concerning, specific hardware or software requirements, etc. may be obtained by contacting the provider. (In addition, the support provided may vary from provider to provider.) Individual providers should be contacted regarding such items as installation, support, education, documentation, maintenance or any other terms and conditions.
The content of this Category 4 section of the SupportPac library does not constitute an express or implied recommendation or endorsement by IBM of any particular product, service, company, or technology, but is intended simply as an information guide that will give a better understanding of the options available to you. The fact that a company or organization does not appear in the section does not imply that it is inferior to those listed.
IBM does not assist customers in any way in the selection, review or acquisition of any non-IBM products, including those listed in this Section. IBM takes no responsibility whatsoever with regard to the selection, performance, or use of the products listed in this Section. All understandings, agreements, or warranties must be established directly between the program providers and prospective users.
IBM MAKES NO WARRANTIES OF ANY KIND WITH RESPECT TO THE CONTENTS OF THIS SECTION, THE PRODUCTS LISTED HEREIN, OR THE COMPLETENESS OR ACCURACY OF THIS SECTION. IBM SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
This disclaimer does not apply to the extent that it is inconsistent with locally applicable law.
If you wish to contact the IBM MQ SupportPac Administrator regarding a third party submission, scroll down to the 'Rate this page' section and use the comments box. Please ensure that you include your email address if a reply is required.
WebSphere MQ WMQ
17 June 2018