Troubleshooting
Problem
IBM Maximo Mobile and IBM Maximo Mobile for EAM apps does not report logging details.
1. Open Navigator menu and navigate Help and Support
2. Choose Log Data action and enable debug logging
Enabling debug log under Help and Support menu does not report log details.
Symptom
Application Log screen is empty after enabling the logging.
Environment
Android
Resolving The Problem
Log out of the app and Log back in after enabling the log. This will show log details that are reported under Help and Support log data.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMAZG","label":"Maximo Mobile Suite"},"ARM Category":[{"code":"a8m3p000000hAeaAAE","label":"Maximo Application Suite-\u003EMAS Applications-\u003EManage"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
28 October 2021
UID
ibm16509102