Troubleshooting
Problem
When adding a new integration using EDC (Edge Data Collector) it may happens that the create integration modal keeps spinning. When this happens the integration is not created and the next page fails to load.

Symptom
The most evident symptom is the add integration modal not loading. One more way to diagnose the issue is to look at the web console, where the EDC APIs will show a 403 (Forbidden) error.

Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSIT47C","label":"IBM Maximo Monitor"},"ARM Category":[{"code":"a8m3p000000hAeKAAU","label":"Maximo Application Suite-\u003EMAS Applications-\u003EMonitor"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
More support for:
IBM Maximo Monitor
Component:
Maximo Application Suite->MAS Applications->Monitor
Software version:
All Versions
Document number:
7116575
Modified date:
20 February 2024
UID
ibm17116575
Manage My Notification Subscriptions