IBM Support

IBM Maximo Application Suite - Add Integration for Edge Data Collector keeps spinning and never finish loading

Troubleshooting


Problem

When adding a new integration using EDC (Edge Data Collector) it may happens that the create integration modal keeps spinning. When this happens the integration is not created and the next page fails to load. 
Screenshot showing EDC page modal loading

Symptom

The most evident symptom is the add integration modal not loading. One more way to diagnose the issue is to look at the web console, where the EDC APIs will show a 403 (Forbidden) error. 
Web console in the EDC page showing a 403 error

Document Location

Worldwide


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Document Information

More support for:
IBM Maximo Monitor

Component:
Maximo Application Suite->MAS Applications->Monitor

Software version:
All Versions

Document number:
7116575

Modified date:
20 February 2024

UID

ibm17116575

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