Troubleshooting
Problem
Page Frozen/Hanging OR Page Cannot Be Displayed
Resolving The Problem
If your page is stuck or you receive the message that says "Page Cannot Be Displayed" please ensure that you have a stable internet connection. If this does not resolve the issue, you may need to clear the cache and cookies from your web browser, to continue the assessment. Please Safely Exit the Assessment before following the troubleshooting steps provided for your operating system and web browser.
How's to Clear Cache and Cookies:
Windows Operating System:
Apple Operating System (Macintosh)
[{"Product":{"code":"SSDLQA","label":"IBM Kenexa Assess on Cloud"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB27","label":"Talent Management Solutions"}}]
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Document Information
Modified date:
17 June 2018
UID
swg22005657