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IBM InfoSphere Information Server report generation fails after upgrading WebSphere Application Server Liberty profile to versions 8.5.5.9 or later

Troubleshooting


Problem

Behavior changes in the WAS Liberty Class Loader causes Information Server report generation to fail.

Cause

Unexpected classes are loaded due to behavior changes in the WAS Liberty Class Loader.

Environment

Installation with a WebSphere Application Server Liberty profile

Diagnosing The Problem

Report generation aborts with error
com.ibm.wsspi.uow.UOWException: java.lang.NoSuchFieldError: jet/cs/util/APIConst.TAG_ENABLE_NLS at com.ibm.ws.uow.embeddable.EmbeddableUOWManagerImpl.runUnderNewUOW(EmbeddableUOWManagerImpl.java......

Resolving The Problem

Do not upgrade WebSphere Application Server Liberty profile to versions 8.5.5.9 or later. If the upgrade has been done, downgrade to version 8.5.5.8 or earlier.

Fix JR57893 is available:
Information Server 11.5 users can install Information Server Framework 11.5 Rollup Patch 8 or Information Server 11.5 Service Pack 2 to get the fix. After the fix is applied, WebSphere Application Server Liberty may be updated to version 8.5.5.9 or later.

Information Server 11.3 users can install Information Server Framework 11.3 Rollup Patch 8 to get the fix. After the fix is applied, WebSphere Application Server Liberty may be updated to version 8.5.5.9 or later.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.5;11.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":" ","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.5;11.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 June 2018

UID

swg22003156