Troubleshooting
Problem
The IBM Identity Insight Visualizer is not launching. When looking at the error output, it displays: WARNING: Could not create windows registry node Software\JavaSoft\Prefs\com at root 0x80000001. Windows RegCreateKeyEx(...) returned error code 5. java.util.prefs.WindowsPreferences WindowsRegOpenKey1 WARNING: Trying to recreate Windows registry node Software\JavaSoft\Prefs\com at root 0x80000001. java.util.prefs.WindowsPreferences openKey WARNING: Could not open windows registry node Software\JavaSoft\Prefs\com at root 0x80000001. Windows RegOpenKey(...) returned error code 2.
[{"Product":{"code":"SS2HSB","label":"InfoSphere Identity Insight"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0;8.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21614228