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IBM i Access Client Solutions Launching Files Fails After Windows 10 Updates

Troubleshooting


Problem

After Windows 10 update IBM i Access Client Solutions launching saved files from Windows file system locations, like the desktop or other folders, no longer work.

Diagnosing The Problem

IBM i Access Client Solutions saved files are no longer working when launched from Windows file system locations. The users get an error 0x0000142 referring to the IBM i Access Client Solutions Start_Programs acslaunch_win-##.exe.

Resolving The Problem

Resetting the file associations can resolve the issue.

To reset file associations, one of the following options can be used:

1) From the IBM i Access Client Solutions main User Interfaces select Tools - File Association and clear all the options and select OK.

Go back and check those file types you want to add file associations for IBM i Access Client Solutions. Most common are: hod, bchx, dtfx, dttx, and sql and press OK

2) From Windows Command Prompt:

Navigate to folder that IBM i Access Client Solutions is being launched from which can be determined from the IBM i Access Client Solutions main User Interface under Help -> About. The location is within the Start_Program folder in the same place where acsbundle.jar is located, and then, if the Help indicates that it is running (32-bit) or (64-bit) run the following commands:

32-bit:

First run: Windows-i386-32\acslaunch_win-32.exe /PLUGIN=fileassoc hod bchx dtfx dttx sql /c

Then run: Windows-i386-32\acslaunch_win-32.exe /PLUGIN=fileassoc hod bchx dtfx dttx sql

64-bit:

First run: Windows-x86-64\acslaunch_win-64.exe /PLUGIN=fileassoc hod bchx dtfx dttx sql /c

Then run: Windows-x86-64\acslaunch_win-64.exe /PLUGIN=fileassoc hod bchx dtfx dttx sql

NOTE: Only include those file types you want to add file associations for IBM i Access Client Solutions. Most common are hod, bchx, dtfx, dttx, and sql

[{"Product":{"code":"SWG60","label":"IBM i"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Access Client Solutions","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB57","label":"Power"}}]

Document Information

Modified date:
22 November 2021

UID

nas8N1022079