IBM Support

IBM i Access Client Solutions Cannot Find Program to Launch Install Script

Troubleshooting


Problem

Access Client Solutions Cannot Find Program to Launch the .js Install Script

Symptom

IBM i Access Client Solutions Cannot Find Program to Launch Install Script

Diagnosing The Problem

When launching the install_acsxx.js it opens with another program ie:Adobe

Resolving The Problem

Right click on the appropriate install script, select Browse and then go to C:\Windows\System32 and select the wscript.exe file. Select the option to "Always use this program". The install script should now launch correctly.

[{"Product":{"code":"SWG60","label":"IBM i"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Access Client Solutions","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"Workstation","Line of Business":{"code":"LOB57","label":"Power"}}]

Document Information

Modified date:
18 December 2019

UID

nas8N1021497