Troubleshooting
Problem
Users face problem with IDM viewer, wherein they are not able to view TIFF images on a Windows 10 machine.
Symptom
Certain TIFF files are displayed completely black or blank.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"Component":"IDM Desktop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.3 FP8","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
28 April 2025
UID
ibm11165696