Troubleshooting
Problem
A Windows Service created with the IdmDesktop FnDBProvider object is generating the following error: "Non-NULL controlling IUnknown was specified, and either the requested interface was not IUnknown, or the provider does not support COM aggregation. " A similar application running as a thick client runs properly.
Symptom
Windows Service halts and generates this error.
[{"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"IDM Desktop","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.2;4.0.1;4.0;3.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
FileNet IDM Desktop/WEB Services/Open Client
Software version:
4.0.2, 4.0.1, 4.0, 3.3
Operating system(s):
Windows
Document number:
366611
Modified date:
28 April 2025
UID
swg21328460
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