IBM Support

IBM Filenet Content Search Services (CSS) 5.5.10 Windows service not starting because of port error

Troubleshooting


Problem

After installing/upgrading to CSS 5.5.10, the Windows service may not start and the following error will be in the trace.log:

IQQG0330E The server cannot start because the secure and nonsecure ports are both set to 0.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"ARM Category":[{"code":"a8m0z000000boPjAAI","label":"CSS"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
28 April 2025

UID

ibm16995567