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IBM FileNet Capture Professional 5.2.1 - Running ADR component as a Windows service fail with get next batch phase

Troubleshooting


Problem

IBM FileNet Capture Professional 5.2.1 - Could not determine Get Next Batch Phase ID when launching ADR Recognition as a Windows service.

Symptom

Event Viewer log shows error:

A filename could not be determined for the temporary XML output file in function: GetNextComponentPhaseIDs

Batch: xxxxx_xxxx.

[{"Product":{"code":"SSNVMX","label":"FileNet Capture"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Capture ADR","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21496321