Troubleshooting
Problem
IBM FileNet Capture Professional 5.2.1 - Could not determine Get Next Batch Phase ID when launching ADR Recognition as a Windows service.
Symptom
Event Viewer log shows error:
A filename could not be determined for the temporary XML output file in function: GetNextComponentPhaseIDs
Batch: xxxxx_xxxx.
[{"Product":{"code":"SSNVMX","label":"FileNet Capture"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Capture ADR","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21496321