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IBM Engineering Lifecycle Optimization - Publishing: Aspose.Words out of memory error when generating document-style report from DOORS Next

Troubleshooting


Problem

IBM Engineering Document Generation (EDG) produces a Java heap space java.lang.OutOfMemoryError during the generation of the document-style report from DOORS Next.
 

Heap dump dominator tree

 

Aspose Related Heap

Symptom

The javacore generated with the heap dump contains one or more threads with a name of the format RRDG_57824:71296-CORE. The callstack contains com.aspose.words.* classes.
3XMTHREADINFO   "RRDG_57824:71296-CORE" J9VMThread:0x0000000013884100, omrthread_t:0x00007F4FB41C6D60, java/lang/Thread:0x000000015BF08B58, state:R, prio=5
3XMJAVALTHREAD      (java/lang/Thread getId:0x11680, isDaemon:true)
3XMTHREADINFO1      (native thread ID:0x537D, native priority:0x5, native policy:UNKNOWN, vmstate:CW, vm thread flags:0x00000081)
3XMTHREADINFO2      (native stack address range from:0x00007F51058E9000, to:0x00007F5105929000, size:0x40000)
3XMCPUTIME        CPU usage total: 54920.731742188 secs, current category="Application"
3XMHEAPALLOC       Heap bytes allocated since last GC cycle=0 (0x0)
3XMTHREADINFO3      Java callstack:
4XESTACKTRACE        at com/aspose/words/zzZL5.zzY(Bytecode PC:675)
4XESTACKTRACE        at com/aspose/words/zzZL5.zzVm(Bytecode PC:7)
4XESTACKTRACE        at com/aspose/words/zzZKZ.zzZ(Bytecode PC:34)
4XESTACKTRACE        at com/aspose/words/zzZKZ.zzP(Bytecode PC:87)
4XESTACKTRACE        at com/aspose/words/zzZL8.zzH(Bytecode PC:69)
4XESTACKTRACE        at com/aspose/words/zzZL7.zzC(Bytecode PC:70)
4XESTACKTRACE        at com/aspose/words/zzZL7.zzU(Bytecode PC:203)
4XESTACKTRACE        at com/aspose/words/zzW2.zzY(Bytecode PC:25)
4XESTACKTRACE        at com/aspose/words/zzW2.zzZ(Bytecode PC:16)
4XESTACKTRACE        at com/aspose/words/zzYY4.zzYQb(Bytecode PC:44)
4XESTACKTRACE        at com/aspose/words/zzYY4.zzY(Bytecode PC:47)
4XESTACKTRACE        at com/aspose/words/zzYY4.zzZ(Bytecode PC:20)
4XESTACKTRACE        at com/aspose/words/zzXN.zzjR(Bytecode PC:34)
4XESTACKTRACE        at com/aspose/words/zzXN.zzW(Bytecode PC:129)
4XESTACKTRACE        at com/aspose/words/zzXN.zzX(Bytecode PC:17)
4XESTACKTRACE        at com/aspose/words/zzZ77.zzF(Bytecode PC:44)
4XESTACKTRACE        at com/aspose/words/zzZ77.zzG(Bytecode PC:27)
4XESTACKTRACE        at com/aspose/words/zzZ77.zzZ4R(Bytecode PC:50)
4XESTACKTRACE        at com/aspose/words/zzZ77.zzQ(Bytecode PC:80)
4XESTACKTRACE        at com/aspose/words/zzZ6L.zzF(Bytecode PC:80)
4XESTACKTRACE        at com/aspose/words/zzYW7.zzc(Bytecode PC:113)
4XESTACKTRACE        at com/aspose/words/zz92.zzF(Bytecode PC:14)
4XESTACKTRACE        at com/aspose/words/zz93.zzZPG(Bytecode PC:18)
4XESTACKTRACE        at com/aspose/words/zzZMJ.zzZ(Bytecode PC:157)
4XESTACKTRACE        at com/aspose/words/Document.updatePageLayout(Bytecode PC:19)
4XESTACKTRACE        at com/aspose/words/zz4C.perform(Bytecode PC:29)
4XESTACKTRACE        at com/aspose/words/zz4D.zzHP(Bytecode PC:39)
4XESTACKTRACE        at com/aspose/words/zz1E.zzYi(Bytecode PC:45)
4XESTACKTRACE        at com/aspose/words/zz1E.zzZ(Bytecode PC:8)
4XESTACKTRACE        at com/aspose/words/zz1E.zzZ6(Bytecode PC:14)
4XESTACKTRACE        at com/aspose/words/Range.updateFields(Bytecode PC:4)
4XESTACKTRACE        at com/aspose/words/Document.updateFields(Bytecode PC:13)
4XESTACKTRACE        at com/ibm/rational/rpe/engine/output/driver/word/WordCOMDriver.updateFields(WordCOMDriver.java:1208)
4XESTACKTRACE        at com/ibm/rational/rpe/engine/output/driver/word/WordCOMDriver.finalizeSessionImpl(WordCOMDriver.java:1396)
4XESTACKTRACE        at com/ibm/rational/rpe/engine/output/driver/word/WordCOMDriver.finalizeSession(WordCOMDriver.java:1575)
4XESTACKTRACE        at com/ibm/rational/rpe/engine/output/driver/SaveDocumentProcessor.finalizeSession(SaveDocumentProcessor.java:86)
4XESTACKTRACE        at com/ibm/rational/rpe/engine/output/driver/DriverProxy.finalizeSession(DriverProxy.java:2453)
4XESTACKTRACE        at com/ibm/rational/rpe/engine/output/OutputController.finalizeOutput(OutputController.java:138)
4XESTACKTRACE        at com/ibm/rational/rpe/engine/RRDGEngine.run(RRDGEngine.java:1789)
4XESTACKTRACE        at java/lang/Thread.run(Thread.java:822(Compiled Code))

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUBFB","label":"IBM Engineering Lifecycle Optimization - Publishing"},"ARM Category":[{"code":"a8m50000000L3DAAA0","label":"ELO Publishing"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
04 December 2022

UID

ibm16828501

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