IBM Support

IBM device driver install fails when installing the changer bus enumerator

Troubleshooting


Problem

Install of the IBM device driver on windows may fail when the changer bus enumerator is also being installed.

Symptom

The following screen output may be seen when the install fails:



In the debug.txt log, the following error may also be seen:

install_exclusive.c, 1275: InstallVirtualBus: status 0xe0000235.
DBG:install_exclusive.c, 911: InstallVirtualBusByType: InstallVirtualBus failed.

[{"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21998425