IBM Decision Optimization Center (IDOC) ODM runtime version not in sync error

Troubleshooting

Problem

After you install and configure IBM Decision Optimization Center to work with Maximo® Scheduler for the optimization feature, take action of "Run Optimization" in Graphical Scheduling application, there is error in SystemOut.log such as

25 Aug 2020 19:34:32:188 [ERROR] [MAXIMO] [] Unable to open a session context on data server because ODM runtime versions on client (3.9 Patch Level 1) and server (3.9 Patch Level 0) are not in sync.
ilog.odm.datasvc.IloInvalidSessionException: Unable to open a session context on data server because ODM runtime versions on client (3.9 Patch Level 1) and server (3.9 Patch Level 0) are not in sync.
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
...
Initially caused by :
ilog.odm.datasvc.IloInvalidSessionException: Unable to open a session context on data server because ODM runtime versions on client (3.9 Patch Level 1) and server (3.9 Patch Level 0) are not in sync.
    at ilog.odm.datasvc.impl.spi.local.IloUserManagerImpl.checkSessionProperties(IloUserManagerImpl.java:1212)

Document Location

Worldwide

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.7"},{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS6MYV","label":"IBM ILOG ODM Enterprise"},"ARM Category":[{"code":"a8m0z000000brhvAAA","label":"Installation-Download-License-Subscription-Documentation"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9.0"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Was this topic helpful?

Document Information

More support for:
Maximo Asset Management Scheduler

Software version:
7.6.7

Document number:
6327321

Modified date:
15 September 2020

UID

ibm16327321

IBM Support

Tips