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Troubleshooting
Problem
I am using IBM DataPower Operations Dashboard (DPOD) for monitoring of DataPower API transactions.
There was an activity to change Active Directory service account password and after you change the password, DPOD appliance is having an issue to integrating with LDAP.
We follow the standard process (https://montier.atlassian.net/wiki/spaces/DPOD010801/pages/179634212/LDAP+Configuration+Script) to update new password in LDAP configuration but it is still not working after we update this setting.
1) 'admin' password to DPOD console is not working after enabling the Datasource Realm.
2) Looks like LDAP configuration is correct but isn't working to connect to LDAP.
There was an activity to change Active Directory service account password and after you change the password, DPOD appliance is having an issue to integrating with LDAP.
We follow the standard process (https://montier.atlassian.net/wiki/spaces/DPOD010801/pages/179634212/LDAP+Configuration+Script) to update new password in LDAP configuration but it is still not working after we update this setting.
1) 'admin' password to DPOD console is not working after enabling the Datasource Realm.
2) Looks like LDAP configuration is correct but isn't working to connect to LDAP.
How can we resolve this issue?
Document Location
Worldwide
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Document Information
More support for:
IBM DataPower Operations Dashboard
Software version:
All Versions
Operating system(s):
Appliance, Red Hat
Document number:
1086819
Modified date:
08 June 2021
UID
ibm11086819
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