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IBM Datacap Taskmaster Capture throws datetime value out-of-range error

Troubleshooting


Problem

When adding a fingerprint, it fails. The Rulerunner log shows datetime value out-of-range error when a new fingerprint is being inserted.

Symptom

When we call FindFingerprint(true), which adds a new fingerprint to the
database, we get the below error. We are using SQL Server database.
=======================
11:52:39.979 (0) 1 * ERROR! --> 'RRunner OnActionEnd() has caught an error from the previous action.'
11:52:39.979 (0) 1 * DESCRIPTION: The conversion of a varchar data type to a datetime data type resulted in an out-of-range value.
11:52:39.979 (0) 1 * NUMERIC ID: -2147217913
11:52:39.979 (0) 1 * SOURCE: Microsoft OLE DB Provider for SQL Server
=======================

[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21698180