Question & Answer
Question
I installed and configured a new IBM Datacap v9.1.7 Rulerunner server station in my existing environment according to the documentation. However, in Application Manager, all of the applications are displayed as expected, but the Admin and Engine database connection strings are blanked out. I confirmed that the encryption keys are imported correctly and that my other Ruleurunner servers do not exhibit this problem. Also, I confirmed that the string exists in the <application>.app file. What else can I check for?
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZRWV","label":"IBM Datacap"},"ARM Category":[{"code":"a8m0z000000GoChAAK","label":"Rulerunner"}],"ARM Case Number":"TS013578423","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.1.7"}]
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Document Information
More support for:
IBM Datacap
Component:
Rulerunner
Software version:
9.1.7
Operating system(s):
Windows
Document number:
7042504
Modified date:
29 September 2023
UID
ibm17042504
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