IBM Support

IBM Datacap Application Manager - The Admin and Engine database connection strings are blank

Question & Answer


Question

I installed and configured a new IBM Datacap v9.1.7 Rulerunner server station in my existing environment according to the documentation. However, in Application Manager, all of the applications are displayed as expected, but the Admin and Engine database connection strings are blanked out.  I confirmed that the encryption keys are imported correctly and that my other Ruleurunner servers do not exhibit this problem.  Also, I confirmed that the string exists in the <application>.app file.  What else can I check for?

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZRWV","label":"IBM Datacap"},"ARM Category":[{"code":"a8m0z000000GoChAAK","label":"Rulerunner"}],"ARM Case Number":"TS013578423","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.1.7"}]

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Document Information

More support for:
IBM Datacap

Component:
Rulerunner

Software version:
9.1.7

Operating system(s):
Windows

Document number:
7042504

Modified date:
29 September 2023

UID

ibm17042504

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