Troubleshooting
Problem
The IBM Content Navigator (ICN) receives an error when attempting to open AFP files. The AFP Plugin does not load.
Symptom
The following error is present in the logs:
com.ibm.ws.webcontainer.filter.FilterInstanceWrapper doFilter SRVE8109W:
Uncaught exception thrown by filter GZipFilter:
java.io.FileNotFoundException: SRVE0190E: File not found:
/afpViewerPluginDojo/AFPDocViewer.js
Resolving The Problem
Ensure that the plugin is enabled in the "Enable or disable plug-ins for this desktop" in the "General" section of the desktop settings.
[{"Product":{"code":"SSEUEX","label":"IBM Content Navigator"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"2.0.3.5;2.0.3.6;2.0.3.7;2.0.3.8;3.0.0;3.0.1","Edition":"","Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]
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Document Information
Modified date:
17 June 2018
UID
swg22005584