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IBM Cloud Application Performance Management 8.1.4.0 Monitoring Agent for NetApp Storage Interim Fix 01 README IBM Application Performance Management 8.1.4.0 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-APM-IF0001 Readme

Fix Readme


Abstract

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Content

Readme file for: 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-APM-IF0001
Product/Component Release: 8.1.4.0
Update Name: 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-APM-IF0001
Fix ID: 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-XLINUX-IF0001, 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN32-IF0001, 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN64-IF0001
Publication Date: 17 November 2017
Last modified date: 17 November 2017

Download location

IMPORTANT NOTE: To download this update, you must first login to IBM Fix Central. Once logged in, you may select from the individual download packages. When selecting fixes, ensure your download options are set to "Include requisites: Yes".
http://www.ibm.com/support/fixcentral/

Below is a list of components, platforms, and file names that apply to this Readme file.

Fix Download for Linux

Product/Component Name: Platform: Fix:
IBM Application Performance Management Linux x86_64
8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-XLINUX-IF0001

Fix Download for Windows

Product/Component Name: Platform: Fix:
IBM Application Performance Management Windows
8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN32-IF0001
IBM Application Performance Management Windows
8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN64-IF0001

Prerequisites and co-requisites

General description
This is an interim fix for the Monitoring agent for NetApp Storage provided with IBM Cloud Application Performance Management, Version 8.1.4.0
It includes fixes for the NetApp Storage agent and upgrades the agent from version 07.20.05.00 to version 07.20.05.01

Platforms and prerequisites
The Monitoring Agent for NetApp Storage is supported on the platforms documented here.

Prerequisites for this interim fix

The interim fix for the Monitoring Agent for NetApp Storage is intended update the Monitoring Agent for NetApp Storage version 07.20.05.00 which is provided with:
IBM Cloud Application Performance Monitoring Base, Version 8.1.4.0
IBM Cloud Application Performance Monitoring Advanced, Version 8.1.4.0

Known issues

None

Known limitations

None

Installation information

Prior to installation

The Monitoring Agent for NetApp Storage must be installed and running before applying this interim fix.

Installing

Installing the Monitoring Agent for NetApp Storage interim fix

  1. Download the patch bundle from Fix Central for each OS type where your agent is installed:
    • If the agent is installed on 32 bit Windows, download 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN32-IF0001.zip
    • If the agent is installed on 64 bit Windows, download 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN64-IF0001.zip
    • If the agent is installed on Linux on System x, download 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-XLINUX-IF0001.tar


  2. Unpack the patch bundle on each computer system where the agent is already installed by using the tar utility on Linux/AIX or unzip on Windows.

    e.g.
    tar -xf 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-XLINUX-IF0001.tar

  3. Enter the created directory


  4. Run the apmpatch.sh/bat tool as the same user who installed the agent:

    Linux/AIX:
    ./apmpatch.sh <APM-AGENT-HOME>

    Windows:
    ./apmpatch.bat <APM-AGENT-HOME>

    where the <APM-AGENT-HOME> value specifies the directory where the agent is installed. This value is a required parameter for Windows. However, for Linux and AIX, it only needs to be provided if the agent is installed in a non-default directory.

Performing the necessary tasks after installation of the Monitoring Agent for NetApp Storage interim fix

A successful installation modifies the Monitoring Agent for NetApp Storage version to 07.20.05.01.
On Linux or AIX:
- Ensure that the <APM-AGENT-HOME>/bin/cinfo -t output for the Monitoring Agent for NetApp Server version is '07.20.05.01' - The agent interim fix installation logs are written to the <APM-AGENT-HOME>/logs/ directory.

On Windows:
- Ensure that the <APM-AGENT-HOME>\InstallITM\kincinfo -t output for the Monitoring Agent for NetApp Server version is '07.20.05.01' - The agent interim fix installation logs are written to the <APM-AGENT-HOME>\INSTALLITM\ directory.

Troubleshooting installation problems from the Support site

For more detailed information, refer to the Troubleshooting and support Guide:
http://www.ibm.com/support/knowledgecenter/SSHLNR_8.1.4/com.ibm.pm.doc/install/trouble_intro.htm

Uninstalling if necessary

This maintenance package cannot be rolled back. If necessary you can uninstall and reinstall the monitoring agent and all appropriate patches.

For detailed instructions to uninstall monitoring agents, please refer to the IBM Cloud Application Performance Management guide, here:
http://www.ibm.com/support/knowledgecenter/SSHLNR_8.1.4/com.ibm.pm.doc/install/uninstall_agents.htm

Additional information

The Secure Hash Algorithm 1 (SHA1) checksum of the images are as follows:
SHA1(8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-XLINUX-IF0001.tar) = 0d7c12680465970ccf22adf1cee234b494f7809f
SHA1(8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN32-IF0001.zip) = e84b526fdd28764172e209af04d29aa9e9300d7a
SHA1(8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN64-IF0001.zip) = 14f5217d2f5f488452736831d47d97caa3997599

Image Contents
The following files implement this fix.
- 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-IF0001.readme.html - This README file

- 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN32-IF0001.zip

Extracting the above bundle (.zip) creates the following directory and patch files:

8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN32-IF0001/
|-- apmpatch.bat
|-- patches
|-- patch.properties

- 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN64-IF0001.zip

Extracting the above bundle (.zip) creates the following directory and patch files:

8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-WIN64-IF0001/
|-- apmpatch.bat
|-- patches
|-- patch.properties

- 8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-XLINUX-IF0001.tar

Extracting the above bundle (.tar) creates the following directory and patch files:

8.1.4.0-IBM-APM-NETAPP-STORAGE-AGENT-XLINUX-IF0001/
|-- apmpatch.sh
|-- patches
|-- patch.properties

New Features

The following new features are included in IBM Cloud Application Performance Management 8.1.4.0 Monitoring Agent for NetApp Storage Interim Fix 01:

  • Defect fixes and other stability improvements


List of fixes

The following problems are addressed by this interim fix.

APARs

  • None.
Defects:
  • 123753: Can not add required NetApp Application for V8.1.4.0.


Enhancements:
  • None

Superseded fixes:
  • None

APARS and defects included from superseded fixes:
None.

Document change history


Version Date Description of change
1.0 17 November 2017 Initial Version

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Document Information

Modified date:
17 November 2017

UID

isg400003604