Troubleshooting
Problem
Case Manager task workflow steps that use a case property in a deadline step never launch the associated submap in Content Platform Engine (CPE) 5.2.0.3 or above.
Symptom
Steps in Case Manager task workflows that have deadlines set do not launch the deadline map when the deadline expires.
[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21964616