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IBM App Connect Enterprise - UNABLE_TO_GET_ISSUER_CERT_LOCALLY error while connecting to the web user interface console using LDAPS

Troubleshooting


Problem

When you use IBM App Connect Enterprise, and you try to connect to the web user interface, you get the following error:
2020-12-03 14:51:47.227944Z: [Thread 28217] (Msg 1/1) BIP2775E: There was an error when attempting to authenticate user 'myuser' with the LDAP server 'ldaps://myldapserver.NET:636/DC=,DC=users,DC=net?sAMAccountName?sub'. The associated error was '{"code":"UNABLE_TO_GET_ISSUER_CERT_LOCALLY"}'.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSDR5J","label":"IBM App Connect Enterprise"},"ARM Category":[{"code":"a8m0z000000brDHAAY","label":"ACE"},{"code":"a8m50000000CiFIAA0","label":"IIB-\u003ESecurity-\u003EWebUI Security"}],"ARM Case Number":"TS004614491","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.0"}]

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Document Information

Modified date:
28 April 2025

UID

ibm16381382