Troubleshooting
Problem
When you use IBM App Connect Enterprise, and you try to connect to the web user interface, you get the following error:
2020-12-03 14:51:47.227944Z: [Thread 28217] (Msg 1/1) BIP2775E: There was an error when attempting to authenticate user 'myuser' with the LDAP server 'ldaps://myldapserver.NET:636/DC=,DC=users,DC=net?sAMAccountName?sub'. The associated error was '{"code":"UNABLE_TO_GET_ISSUER_CERT_LOCALLY"}'.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSDR5J","label":"IBM App Connect Enterprise"},"ARM Category":[{"code":"a8m0z000000brDHAAY","label":"ACE"},{"code":"a8m50000000CiFIAA0","label":"IIB-\u003ESecurity-\u003EWebUI Security"}],"ARM Case Number":"TS004614491","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0.0"}]
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Document Information
Modified date:
28 April 2025
UID
ibm16381382