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IBM® Maximo® Mobile for EAM app overview

How To


Summary

By using IBM Maximo® Mobile, technicians can complete work orders and inspections with minimal fuss. Maximo® Asset Management customers download the IBM® Maximo® Mobile for EAM app from the Google Play store or Apple App Store.

The functionality that is available in Maximo® Mobile is also available in Maximo Asset Management. Go to the Work Orders module and select Role Based Applications. 

Objective

Function

Description

Availability

Approvals

Approve, assign, and monitor work. This function is only visible to users who have the authority to approve work.

From version 8.3

Assets & Digital Twin

Access real-time data from operating assets to learn, diagnose, and take action.

All releases

Help & Support

Learn more about how to use the app.

All releases

Inspections

Input results in predefined forms and easily review previous results.

All releases

Map

View the locations of your work on a map and plan your route. The map function requires IBM Maximo Spatial to be installed.

All releases

Materials & Tools

See a checklist of the materials and tools that you need to complete your work.

All releases

My Schedule

View detailed information about your work and complete work orders.

All releases

Service Request

Open a service request to report an issue.

From version 8.3

Settings

Specify your preferences for the app.

All releases

Optional functions

Function

Description

Availability

Assist

Get AI insights to increase fix rate and receive remote expert assistance.

All releases

Map functions

Icon

Description

Availability

image-20220128142921-2

View your work orders and inspections on a map.

All releases

image-20220128142814-1

Add or remove layers to see different information on the map.

All releases

image-20220128144938-3

See the location of the first work order on your work list.

All releases

Identify icon Identify both visible and hidden features on the map. From 8.3
2. Overview video

Additional Information

Details
Topic Time
Get materials and tools 00:57
Check the map 01:30
Start work 02:08
Complete the task list 02:45
Complete an inspection 03:10
Add a note to the log 04:16
Report a failure 04:36
*Note that on your screen, the Start work button name might be named Start travel. If your organization starts tracking your work when you arrive at the work site, the button is named Start work. If your organization starts tracking your work when you begin your journey to the work site, the button is named Start travel.
3. What's new in Maximo Mobile for EAM
Work orders Inspections Maps
Save my location 1
  • Save your device's location to the work order. 
Asset history icon 0
  • Review the work order history of the asset on the work order. 
  • Enter craft and skill information in new fields on the work order.
Map
  •  View your inspections on a map by opening the Map tab.
 Barcode
  • Scan a barcode to identify an asset.
Jump to question
  • Jump to a specific question on the inspection form.
Your map location
  • See the location of your device on the map.
Work orders Assets and locations Inspections
 Add icon
  • Create work orders from the Navigator.
Edit work order
  • Edit work order details.
Cart
  • Request unplanned materials.
  • Get planned items.
  • Report premium labor and see labor transactions for other users.
 Asset up or down
  • Report whether an asset is up or down.
  • View multiple assets or locations on a work order.
  • Scan an asset or a location's QR code.
 Batch inspections
  • Report batch inspections.
  • Change the status of the inspection to Cancel or Archive.
  • Add conditional questions based on numeric responses. 
New functions! Work orders Assets and locations Inspections Maps
 Approvals icon
  • Review and approve work orders
  • Open service requests to report problems
  • Report actual tools used on a work order
  • Sign-off on work order changes by adding a physical signature
  • Review material requests that you created
 Asset and location history icon
  • Review the history of an asset or location on a work order
  • Review previous inspection results
 Identify icon
  • Identify features on a map
Work orders Assets and locations Create inspection forms * Conduct inspections
  • View your work list as tasks instead of work orders.
  • Report actual materials from reservations.
  • Specify the task that is charged when you request unplanned materials.
  • Report labor and materials by task.
  • Create requests for rotating items.
  • Specify a type for your note in the work log.
  • Specify an asset and location on a work order by selecting from a list.
  • Enable a physical signature field.
  • Add Multiple choice respond field.
*These enhancements are available only to customers who have Maximo Mobile.
  • Add a physical signature.
  • Choose Multiple responses to inspection questions.
  • When you open the Conduct an Inspection Work Center, you are now automatically redirected to Maximo Mobile Inspections in your browser.

Document Location

Worldwide

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Document Information

Modified date:
22 February 2022

UID

ibm16410880