IBM Support

I386 error installing network adapters under Windows NT - Netfinity 3500

Troubleshooting


Problem

RETAIN tip H165786: I386 error installing network adapters under Windows NT: When adding a network adapter via "Network" in Control Panel or during a new installation of Windows NT, the network adapter is not shown.

Resolving The Problem

Source
RETAIN tip H165786
 
Abstract
I386 error installing network adapters under Windows NT
 
Symptom
When adding a network adapter via "Network" in Control Panel or during a new installation of Windows NT, the network adapter is not shown. After choosing "Select From List," then "Have Disk," the following or similar error occurs when trying to copy files from the driver diskette:
 
An error has occurred:
Unable to open the file x:\i386\OEM_FILE_NAME
 
Affected configurations
The error may occur under both Windows NT Workstation 4.0 and Windows NT Server 4.0. The error may be seen on any network adapter that requires a "Have Disk" function on installation including, but not limited to, the following network adapters:
 

IBM Turbo 16/4 ISA adapter
Option P/N 72H3482
IBM PCI 16/4 Wake on LAN adapter
Option P/N 86H1880
IBM PCI 16/4 adapter
Option P/N 41H8900

Solution
Download and install IBM Turbo 16/4 Token-Ring ISA Adapter device driver, file name TRI164T2.EXE from the IBM Networking Hardware support Internet web page at: http:\\www.networking.ibm.com .
 
1. Under "Fast-Path Site Links" click on Support.
2. Click on "Search the Support Site."
3. Search on "turbo 16/4" and click on the link to the IBM Turbo 16/4 Token-Ring ISA Adapter support page.
4. Click on "Downloads."
 
* Any other network adapter that exhibits the symptom:
 
Contact the manufacturer for an updated OEMSETUP file per Microsoft Knowledge Base article Q156606. For IBM network adapters, contact IBM Network Hardware support from your local IBM Support Center.

 

Document Location

Worldwide

Operating System

Older System x:Windows NT

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU02OZG","label":"Older System x->Netfinity 3500->8644"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
28 January 2019

UID

ibm1MCGN-44LL3U