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i2 EIA Log in dialog displays duplicate log fields on virtual machine

Troubleshooting


Problem

I'm running i2 Analyst's Notebook Premium on a virtual machine to connect to i2 Enterprise Insight Analysis.
The log in dialog seems to have a double image rendering.  I am able to log on successfully, but the duplicate screen with an image overlay looks odd.
image 8483

Resolving The Problem

Check your Display settings on the virtual machine.  Change the scaling to 100% if it is set to a different value.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSXVXZ","label":"IBM i2 Enterprise Insight Analysis"},"ARM Category":[{"code":"a8m0z000000cwitAAA","label":"i2 Enterprise Insight Analysis->Authentication"}],"ARM Case Number":"TS004828168","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU008","label":"Security"},"Product":{"code":"SSXVMQ","label":"i2 Analyst's Notebook Premium"},"ARM Category":[{"code":"a8m0z000000CbpMAAS","label":"i2 Analyst's Notebook and other i2 software->i2 Analyst's Notebook Premium->Authentication"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Document Information

Modified date:
23 February 2021

UID

ibm16416739