Troubleshooting
Problem
HTTPs Client in Sterling B2B Integrator (SBI) connecting to 3rd party HTTPs Server where 2-way SSL Authentication is enabled. i.e., both Server and Client SSL authentication. -- HTTPS Client Business Process fails in HTTP Post service with the following status report. HTTP Status Code: -1 HTTP Reason Phrase: Internal Error: Connection was closed from the perimeter side with error: CloseCode.HANDSHAKE_FAILURE -- PSLogger.log/perimeter.log reports an exception ERROR <765709605> 000000000000 GLOBAL_SCOPE HTTPClientAdapter_HTTPClientAdapter_node1-Thread-201228867893com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit@4481fe04:Got exception doing SSL ERROR <765709605> 000000000000 GLOBAL_SCOPE [1400769340210] FATAL Alert:HANDSHAKE_FAILURE - The handshake handler was unable to negotiate an acceptable set of security parameters. Description: Alert Received. ERRORDTL <765709605> 000000000000 GLOBAL_SCOPE [1400769340210]com.certicom.net.ssl.b: FATAL Alert:HANDSHAKE_FAILURE - The handshake handler was unable to negotiate an acceptable set of security parameters. Description: Alert Received. at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireException(Unknown Source) at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireAlertReceived(Unknown Source) at com.certicom.tls.record.alert.a.a(Unknown Source) at com.certicom.tls.record.alert.a.a(Unknown Source) at com.certicom.tls.record.g.a(Unknown Source) at com.certicom.tls.record.g.a(Unknown Source) at com.certicom.tls.record.k.f(Unknown Source) at com.certicom.tls.record.k.c(Unknown Source) at com.certicom.tls.record.k.b(Unknown Source) at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source) at com.certicom.tls.record.k.read(Unknown Source) at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.lowLevelRead(SSLByteDataConduit.java:453) at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.receive(SSLByteDataConduit.java:399) at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.receive(SSLByteDataConduit.java:336) at com.sterlingcommerce.perimeter.api.conduit.SSLByteDataConduit.canReceive(SSLByteDataConduit.java:509) at com.sterlingcommerce.perimeter.api.conduit.SSLByteConduit.canReceive(SSLByteConduit.java:268) at com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$4.body(DataConduitApiImpl.java:316) at com.sterlingcommerce.perimeter.api.ContextRunnable.run(ContextRunnable.java:52) at com.sterlingcommerce.perimeter.api.scheduler.PooledScheduler$GatingScheduler$1.run(PooledScheduler.java:239) at com.sterlingcommerce.perimeter.api.scheduler.TaskNode.run(TaskNode.java:73) at com.sterlingcommerce.perimeter.api.scheduler.DebugPooledExecutor$Worker.run(DebugPooledExecutor.java:795) at java.lang.Thread.run(Thread.java:619)
Symptom
These are 2 other related tech notes
http://www-01.ibm.com/support/docview.wss?uid=swg21634471
http://www-01.ibm.com/support/docview.wss?uid=swg21555095
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Document Information
Modified date:
09 January 2020
UID
swg21674723