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HTTP Status 500 - java.lang.NullPointerException

Troubleshooting


Problem

Error while accessing TM1 Application url : "HTTP Status 500 - java.lang.NullPointerException" Following error within pmpsvc.log : "The element type "dispatcher" must be terminated by the matching end-tag "" "

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Contributor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21997115