IBM Support

HTTP Error 401.2 - Unauthorized: Access is denied due to server

Troubleshooting


Problem

Unable to browse a Contributor Web site due to the following Internet Explorer error. [Error Message -] HTTP Error 401.2 - Unauthorized: Access is denied due to server configuration. You are not authorized to view this page You do not have permission to view this directory or page using the credentials that you supplied because your Web browser is sending a WWW-Authenticate header field that the Web server is not configured to accept.

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Access Manager","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Access Manager 7.3;Cognos 8 BI Cognos Connection 8.2;Cognos 8 BI Event Studio 8.1;Cognos ReportNet 1.1MR2;Cognos ReportNet 1.1MR3;Finance (was Consolidation) 7.3;Planning - Analyst 7.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Connection","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Event Studio","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"ReportNet","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSQJNV","label":"Cognos Finance"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Finance","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Analyst","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

1010536

Document Information

More support for:
IBM Cognos Series 7 PowerPlay

Software version:
Access Manager 7.3, Cognos 8 BI Cognos Connection 8.2, Cognos 8 BI Event Studio 8.1, Cognos ReportNet 1.1MR2, Cognos ReportNet 1.1MR3, Finance (was Consolidation) 7.3, Planning - Analyst 7.2

Operating system(s):
Windows

Document number:
114049

Modified date:
09 May 2025

UID

swg21350051

Manage My Notification Subscriptions