Troubleshooting
Problem
Attempting to connect to TCR using Firefox browser fails with the error: Secure Connection Failed An error occurred during a connection to hostname:16310. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long) [https://localhost:16310/ibm/console]
Cause
This error is encountered when the URL is using HTTPS, but attempting to connect to the TCR default HTTP port.
Example of a valid URL connection to the HTTP port:
http://localhost:16310/ibm/console
Error is encountered when attempting to use https while using the HTTP port 16310.
Invalid URL connection to the HTTP port
https://localhost:16310/ibm/console
Resolving The Problem
There are 2 methods to resolve this error:
1) Change the "HTTPS" in the URL to "HTTP".
2) If HTTPS connection is required, change the port number to the HTTPS port used to TCR connections.
Default HTTP port: 16310
Default HTTPS port: 16311
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21514677