HTTP Client Method Service Get Operation errors out with handshake failure while executing API

Troubleshooting

Problem

HTTP Client Method Service Get Operation errors out with handshake failure while executing API.

Symptom

The server side is responding with handshake failure.

httpclient.log

[2021-08-03 14:44:50.35] ALL 000000000000 GLOBAL_SCOPE [Raw read]: length = 2
[2021-08-03 14:44:50.35] ALL 000000000000 GLOBAL_SCOPE 0000: 02 28 ..

[2021-08-03 14:44:50.35] ALL 000000000000 GLOBAL_SCOPE Unknown-TLS, READ: TLSv1 Alert, length = 2
[2021-08-03 14:44:50.35] ALL 000000000000 GLOBAL_SCOPE Unknown-TLS
[2021-08-03 14:44:50.351] ALL 000000000000 GLOBAL_SCOPE , RECV TLSv1.2 ALERT:
[2021-08-03 14:44:50.351] ALL 000000000000 GLOBAL_SCOPE fatal,
[2021-08-03 14:44:50.351] ALL 000000000000 GLOBAL_SCOPE handshake_failure
[2021-08-03 14:44:50.351] ALL 000000000000 GLOBAL_SCOPE Unknown-TLS, fatal: engine already closed. Rethrowing javax.net.ssl.SSLException: Received fatal alert: handshake_failure

Perimeter.log

[2021-08-03 14:45:41.367] ERROR <Unknown-TLS> [1628016341367] Received fatal alert: handshake_failure
[2021-08-03 14:45:41.368] ERRORDTL <Unknown-TLS> [1628016341367]javax.net.ssl.SSLException: Received fatal alert: handshake_failure
at com.ibm.jsse2.k.a(k.java:5)
at com.ibm.jsse2.as.a(as.java:242)
at com.ibm.jsse2.as.a(as.java:177)
at com.ibm.jsse2.as.j(as.java:479)
at com.ibm.jsse2.as.b(as.java:379)
at com.ibm.jsse2.as.a(as.java:272)
at com.ibm.jsse2.as.unwrap(as.java:184)
at javax.net.ssl.SSLEngine.unwrap(SSLEngine.java:5)
at com.sterlingcommerce.perimeter.ssl.TLSAgent.processInbound(TLSAgent.java:580)
at com.sterlingcommerce.perimeter.ssl.TLSAgent$NetworkConduitAgent.canReceive(TLSAgent.java:831)
at com.sterlingcommerce.perimeter.api.conduit.DataConduitApiImpl$4.body(DataConduitApiImpl.java:390)
at com.sterlingcommerce.perimeter.api.ContextRunnable.run(ContextRunnable.java:41)
at com.sterlingcommerce.perimeter.api.scheduler.TaskNode.run(TaskNode.java:62)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.runTasks(AbstractDispatcher.java:465)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher.doRun(AbstractDispatcher.java:428)
at com.sterlingcommerce.perimeter.dispatcher.AbstractDispatcher$2.run(AbstractDispatcher.java:175)
at java.lang.Thread.run(Thread.java:811)

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"ARM Category":[{"code":"a8m50000000CjxLAAS","label":"Protocol->HTTPS"}],"ARM Case Number":"TS006133718","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.1"}]

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Document Information

More support for:
IBM Sterling B2B Integrator

Component:
Protocol->HTTPS

Software version:
6.0.1

Document number:
6482269

Modified date:
18 August 2021

UID

ibm16482269

IBM Support

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