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Question & Answer
Question
Http Client Get Service failed on IO Exception - Error trying to append byte response from PS to response document *|* -EEAC30ECD50FF2E785257917007B14FB- *|*
Answer
Technote (troubleshooting)
Problem(Abstract)
Http Client Get Service failed on IO Exception - Error trying to append byte response from PS to response document
Symptom
Http Client Get Service failed on IO Exception. The problem does not happen all the time. The BP can be succeed at most of the time.
Customer is on GIS 4206 production box with 4 nodes cluster. The issue was happened on node 4.
The error message in status report is:
HTTPClientGetService resumed with error.
HTTPClientAdapter [HTTPClientAdapter-Node4-PS4]
ServiceStartTime [2008-08-01 07:15:20.258]
ServiceEndTime [2008-08-01 07:15:21.524]
SessionToken [HTTPClientAdapter-Node4-PS4_HTTPClientAdapter_node4_121758932021353:78950482<br />
HTTP Status Code: -1
HTTP Reason Phrase: Internal Error: Error trying to append byte response from PS to response document [Error occurred while attempting to write the message body/entity: [Error occurred while attempting to write the chunked message body/entity: [null]]]
The error message in status report is:
HTTPClientGetService resumed with error.
HTTPClientAdapter [HTTPClientAdapter-Node4-PS4]
ServiceStartTime [2008-08-01 07:15:20.258]
ServiceEndTime [2008-08-01 07:15:21.524]
SessionToken [HTTPClientAdapter-Node4-PS4_HTTPClientAdapter_node4_121758932021353:78950482<br />
HTTP Status Code: -1
HTTP Reason Phrase: Internal Error: Error trying to append byte response from PS to response document [Error occurred while attempting to write the message body/entity: [Error occurred while attempting to write the chunked message body/entity: [null]]]
Error in Httpclient log is:
[2008-08-05 18:17:30.942] ERROR <HTTPClientAdapter-Node4-PS4_HTTPClientAdapter_node4-Thread-191> 000000000000 GLOBAL_SCOPE ResponseDocumentOutputStream.write(b[]) - Error occurred while attempting to write the message body/entity: [Error occurred while attempting to write the chunked message body/entity: [null]]
java.io.IOException: Error occurred while attempting to write the chunked message body/entity: [null]
Resolving the problem
Please apply Gentran Integration Suite Release 4.3 Build 4318 or later.
Please apply Sterling Integrator Release 5.0 Build 5002 or later
| Segment | Product | Component | Platform | Version | Edition |
|---|---|---|---|---|---|
| Commerce | Sterling B2B Integrator | Adapters |
Historical Number
NFX3282
Product Alias/Synonym
Function Area
Adapters - HTTP
Escalation ID
1372090
Fix ID
174955 187085
Severity
Normal
Type
NormalFix
Build
4318 5002
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SS73G6","label":"Sterling Total Payments for Financial Services"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"","label":""}}]
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Document Information
More support for:
Sterling Total Payments for Financial Services
Software version:
All Versions
Document number:
770115
Modified date:
13 October 2021
UID
ibm10770115
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