IBM Support

HTTP 500 from server in App Connect Professional

Question & Answer


Question

Connecting to a server from App Connect Professional, if the session gets expired or invalid you can see an error similar to the following:
Unable to connect to Salesforce.com after 3 attempts. Error is: com.approuter.module.http.protocol.HttpConnectionException: Received Http Code: 500 from xxxxxx.my.salesforce.com.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3LC4","label":"App Connect Professional"},"ARM Category":[{"code":"a8m0z000000brMTAAY","label":"ACP"},{"code":"a8m50000000Ck2QAAS","label":"ACP-\u003ESecurity"}],"ARM Case Number":"TS003010947","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

ibm16187599