Troubleshooting
Problem
HTTP 500 Internal Server Error produced when logging in to InfoSphere Governance Console. Log messages show java.lang.NoClassDefFoundError: com.ibm.bg.impl.GlossaryServiceImpl (initialization failure) and JVMCFRE003 bad major version; class=org/apache/logging/log4j/LogManager, offset=6
[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
25 April 2025
UID
swg22007966