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Troubleshooting
Problem
HTTP 500 error on HTTP Client GET step
Symptom
HTTP 500 error on HTTP Client GET step
HTTP Status Code 500 is an error that is sent from the remote http server. Therefore the logs from the remote http server would be helpfull
Error Message
HTTP Client log Method type [GET] Request properties [{RawResponse=false,
Cookie=__utma;test_cookie;sessionid;xxx_SessionId;xxx_R; __utmz;__utmc;__utmb,
URI=/portal/Downloads/xxx.csv, ResponseTimeout=35000, notShowFirstLine=true,
ShowResponseCode=false, UserToken=admin, WorkFlowId=33940910,
WorkFlowContextId=v04vlb:3ca3a43d:12c5accfee9:-73b2}] Request document is
NULL] HttpClient.resumeWorkFlow() - Received response: HttpClientResponse: HTTP status [500] HTTP reason phrase [Internal Server Error] Primary Document
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
NFX10338
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Document Information
Modified date:
11 February 2020
UID
swg21556082
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