IBM Support

HTTP 403 forbidden error accessing TM1 Web from an URL in Cognos Connection or from an external site

Troubleshooting


Problem

Receiving HTTP 403 forbidden error accessing TM1 Web from an URL in Cognos Connection or from an external site. No problem when using the same TM1 Web url from a local bookmark or shortcut or when typing it directly in the address bar of the internet browser.

Cause

There is an additional "referer" parameter that is added in the HTTP header that is refused by TM1Web

Resolving The Problem

- Open TM1Web configuration file :
C:\Program Files\ibm\cognos\tm1_64\webapps\tm1web\WEB-INF\configuration\tm1web_config.xml
- Modify parameter CrossDomainAccessList :
set it to "*" or set it to a list of domains you want to be valid.
- Restart service IBM Cognos TM1 Application Server

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"TM1 Web","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21961369