IBM Support

HTTP 403 error when connecting to ISIM via SSO

Troubleshooting


Problem

When IBM Security Identity Manager 6.0 (ISIM) is configured for Single Sign On (SSO), the following error could be encountered: "HTTP 403 Authentication failed"

Symptom

SSO Authentication Requests to ISIM 6.0 fail with "HTTP 403 Authentication failed" error.

Attempting to login directly to ISIM is successful.

[{"Product":{"code":"SSRMWJ","label":"IBM Security Identity Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.0;7.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21666107