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HTTP 401 (Unauthorized) error when browsing images

Troubleshooting


Problem

From Report Studio, a user tries to add an Image to their report. When they click on the elipse to input the image URL they get a window asking for the server URL. Once populated they will click browse to find the image, but they get a HTTP 401 Unauthorized error instead. Note, this can happen only after WebDAV has been properly setup.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install and Config","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21616912