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HRESULT: 0x800706BE error while trying to export a slice or snapshot from TM1 Web to Excel.

Troubleshooting


Problem

After a clean TM1 installation everything works fine except the "Slice to Excel" or "Snapshot to Excel" function. While trying to use one of the them, TM1 Web displays a "Excel could not open the XML spreadsheet. The remote procedure call failed. (Exception from HRESULT: 0x800706BE)" message.

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Web","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.2;9.5.1;10.1.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21606961