IBM Support

"HRESULT: 0x80010105 (RPC_E_SERVERFAULT)" when trying to open more than one data entry form

Troubleshooting


Problem

User launches Microsoft Excel. User clicks 'Controller - Logon' and logs into Controller. User clicks 'Controller - Data Entry'. User fills in the required fields (for example Actuality, Period, Company, Currency Type, Submission and Form) and then clicks 'Open'. The data entry form opens OK. User keeps the data entry form open, but then switches back to the main Controller program. ser clicks 'Controller - Data Entry'. User fills in the required fields (for example Actuality, Period, Company, Currency Type, Submission and DIFFERENT Form) and then clicks 'Open'. An error message appears.

Symptom

Error #1
Microsoft Office Excel
Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.
The information you were...
<....>
[Send Error Report] [Don't Send]

Error #2
Information
Standard Error
Source: ControllerForms
Description: The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT))
at Cognos.Controller.ControllerForms.frmDataEntrySelection.OpenExcelForm(OpenType OpenHow)
at Cognos.Controler...
[OK]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21503045

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